MotoShift App Privacy Policy

Introduction

Welcome to MotoShift App. Your privacy is our priority. This privacy policy explains how we collect, use, and protect your personal data when you use our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled in a secure manner.

1. Information We Collect

Personal Information:

  • Name
  • Email address
  • Phone number
  • Contact List
  • Payment details
  • Location data
  • Profile photo (for drivers)

Usage Information:

  • Ride history
  • Contact List (We collect / read your contact list and save it in our server for App features purpose) 
  • Driver ratings and feedback
  • App usage data
  • Device information (IP address, browser type, operating system)
  • Uploading users' Contact List information (For SOS feature to contact directly the designated contact from the App.)
  • Collection of Contact List (For SOS feature usage and for sharing of location and referral system from within the App.)

Why We Use Your Contact List:

At MotoShift, we are committed to maintaining the highest standards of user privacy and data protection. Access to your contact list is a sensitive area, and we want to ensure transparency about why and how we use this information. Here’s a detailed explanation:

Purpose of Accessing Your Contact List

  1. Enhanced User Experience:
    • Referrals and Invitations: By accessing your contact list, we can facilitate seamless referrals and invitations, allowing you to easily invite friends and family to join MotoShift. This makes it simple to share our services with your network, potentially earning you referral rewards.
    • Personalized Suggestions: We use your contact list to make personalized suggestions, such as identifying friends who are already using MotoShift, which can enhance your experience by connecting you with familiar users.
  2. Security:
    • SOS Feature: Access to your contact list can assist in verifying the authenticity of phone numbers associated with your account. This step helps in preventing fraudulent activities and ensures the personal security.
  3. Communication Efficiency:
    • Seamless Communication: By integrating with your contacts, we can streamline communication, allowing for quick and easy access to frequent contacts when sending parcel deliveries or sharing ride details.

Data Protection and Privacy Assurance

  • Limited Access and Usage: We only access contact list information that is necessary for the purposes mentioned above. Your data is not stored on our servers longer than required and is used solely for enhancing your experience with MotoShift.
  • No Unnecessary Sharing: We do not share your contact list information with third parties for marketing or any other purposes without your explicit consent.
  • User Control: You have complete control over this permission. Access to your contact list is optional, and you can choose to disable this feature at any time through the app settings.

Commitment to Privacy

MotoShift values your trust and is committed to safeguarding your personal information. We adhere to strict data protection regulations and continuously update our practices to align with industry standards. By transparently communicating how we use your contact list, we aim to build a secure and trustworthy platform for our users.

If you have any concerns or questions regarding your privacy and the use of your contact list, please feel free to contact our support team.

 

2. How We Use Your Information

MotoShift App uses your information to:

  • Provide reliable transportation and delivery services
  • Process payments securely
  • Enhance user experience based on feedback
  • Ensure user safety and security
  • Communicate updates, offers, and promotions
  • Conduct research and improve our services

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Service providers (payment processors, cloud storage, etc.)
  • Legal authorities, if required by law
  • Business partners, with your consent

4. Data Security

MotoShift App employs advanced security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and strict access controls.

5. Data Retention

We retain your personal data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When your data is no longer needed, we securely delete it.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request data deletion
  • Object to data processing

To exercise these rights, contact us at Info@MotoShiftApp.com

7. Cookies and Tracking Technologies

MotoShift App uses cookies and similar technologies to enhance your experience. These technologies help us understand user behavior, remember preferences, and improve our services. You can control cookie settings through your browser.

8. Third-Party Links

Our app and website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies for more information.

9. Children's Privacy

MotoShift App does not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will take immediate steps to delete it.

10. Changes to This Privacy Policy

We may update this privacy policy periodically. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after changes are made signifies your acceptance of the updated policy.

 

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

MotoShift App Email: Info@MotoShiftApp.com -  Phone: +96170806091

By using MotoShift App, you agree to the terms of this privacy policy. Thank you for trusting MotoShift App with your personal information.

 

MotoShift